Testimonials
To: Steve Trumble, President of American Consumer Credit Counseling, Inc.
I would like to take this opportunity to thank each and everyone associated with ACCC®.
Without your caring and Helping my wife and I would still be in debt.
It feels like the world has been lifted from my shoulders,
the wife and I can feel what it is like to have some extra spending money.
YOU GUYS ARE GREAT!
Thanks again,
Ray and Patricia T.
To: Mr. Al Walker, Client Services at American Consumer Credit Counseling, Inc.
Thank you so very much for your help and understanding, and making life a little more bare-able.
American Consumer Credit Counseling is very lucky to have employees like yourself working for them.
Thank you Again,
Mary A.
To Whom it may concern:
I thank you for your assistance in my finances.
I have been able to free up some assets and have paid this account ahead of time.
Tracy H
To: Steve Trumble, President of American Consumer Credit Counseling, Inc.
I wanted to send you a letter thanking you for helping my husband get back into financial stability.
When I received the letter on June 29th, 2002 I couldn't believe that we had completed the Debt Management Program.
It was so helpful to us to have him on a road to recovery with the debt collectors.
We bought a house and have a little one on the way- due in October.
Sincerely,
Karen and Peter D
To: Rob Herrick, Customer Service Supervisor at American Consumer Credit Counseling, Inc.
Just wanted to drop a quick note to tell you what an excellent team you have there in Customer Service. Everyone I've spoken to has been helpful. Especially Kevin Means. Very courteous and efficient.
I run operations center at my company with over 100 engineers taking escalation calls from our Help Desk, so I am keenly aware of the importance of customer satisfaction.
Regards,
Will A.
To: John Guariano, Customer Service Manager at American Consumer Credit Counseling, Inc.
I am a client of American Consumer Credit Counseling and just want to say thank you. I also wanted to tell you what a wonderful job my credit counselor is doing for me.
After getting myself so far into debt that I thought I would never dig out I joined your company. From that point on I have had Jerry Thomas as my credit counselor. He is the most patient and understanding person that I have dealt with in my years of being in debt. Anytime I call weather it is with question or to get help with a creditor he has been so polite, professional and understanding. I feel so much better after I call knowing that he will take care of whatever it is that is bothering me. He is always happy and never makes you feel rushed which means a lot when you have the stress of debt and bill collectors hanging over your head. He seems to make the stress disappear (like your debt does).
I have been with your company since last February and I am happy that I joined up. I so look forward to being out of debt. Again I just wanted to say thank you. And thank you to Jerry for being so helpful to me over the past year.
Sincerely,
Kimberly W.
To ACCC:
Thank you for your assistance in getting the original 20% or so charge lowered to 9.9% and for modest charge of $5.00 per month to administer my account. I have appreciated the professionalism and efficiency of your staff throughout my association with your company.
Sincerely,
Adele V.
To: Irene Lin:
Thank you so much for taking all the time you did in helping me with my financial matters - you went beyond the "call of duty"!
You are an asset to American Consumer Credit Counseling. Again, thank you very much!
Sincerely,
Dorothy G.
To ACCC:
I wanted to thank you guys... this helped out tremendously. Between my discover card at $9,000, citibank at $5500 and the other account at $3900...I have made quite the progress in just 3 years. This would have been IMPOSSIBLE without your service.
Thanks again!
Andrew S.
To ACCC:
I wanted to personally thank the staff at ACCC for all of your assistance through this period that has allowed us not to go bankrupt and pay our bills that we have acquired with dignity
W.K.
Redwood Springs, NC
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