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American Consumer Credit Counseling




Frequently Asked Questions

How long does it take to pay off my debts?

How does your program effect my credit report?

Is your program expensive?

Why will creditors lower interest rates for ACCC but not for me directly?

Does ACCC actually loan me money?

What is the difference of your program compared to bankruptcy?

I am not behind on my bills, but I am barely making it and my balances never seem to go down. Can I enter your program if I am not currently behind on my bills?




How long does it take to pay off my debts?

Most of our clients are able to reduce payments as well as reduce interest charges. If you continue to pay only the minimum amount due yourself, it would take 10 to 20 years to pay off most balances. But with our program, most clients are able to pay their debt in only 4 to 7 years.

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How does your program effect my credit report?

Most creditors will waive late fees, over-limit fees and re-age the account. (see CNBC report) American Consumer Credit Counseling - FAQThe account is then considered current, a great plus for people who are behind. While some creditors will make a notation on your credit report such as "Managed by Credit Counseling," most acknowledge this is a responsible way of dealing with overextended credit issues.

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Is your program expensive?

We charge a small initial processing fee of just $39.00 plus a minimal monthly charge of $3.00 per account for management. Since we are a non-profit company we are actually funded by donations we receive from creditors themselves. ACCC has one of the lowest true fee structure of anyone in the industry.

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Why will creditors lower interest rates for ACCC but not for me directly?

The creditors realize that we are at times the last chance for many people and they would rather not assign the account to the Collection Department. They also realize that we work with people on debt management and budgeting. Since you have made a commitment to us, they feel that you are a better candidate to make monthly payments to us. We also eliminate an awful lot of paperwork for the creditors and they appreciate that.

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Does ACCC actually loan me money?

No, we do not lend you any money; this is not a consolidation loan. ACCC negotiates with your creditors to lower payments and interest rates and accepts one payment from you and then disburses money to all of your creditors. The result is much like a consolidation loan with a lower interest rate. Creditors are paid individually, but the cumulative interest rate is lower.

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What is the difference of your program compared to bankruptcy?

Most people file bankruptcy to escape bill collectors, not because they have too much debt. ACCC is an alternative to filing bankruptcy. Most people do not want to file bankruptcy, but they think it is the only answer. Many people are able to avoid the bankruptcy mistake by enrolling in our program.

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I am not behind on my bills, but I am barely making it and my balances never seem to go down. Can I enter your program if I am not currently behind on my bills?

Yes. Most creditors realize that it is well worth working with people who realize a problem may be on the horizon.

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ACCC 130 Rumford Ave., Newton, MA 02466
Phone: 1-800-769-3571 Fax: 1-617-244-1116